A service and ticketing solution is the key to car wash organizations efficiently resolving issues across their sites, streamlining scalable system operations, and ultimately creating a smooth and efficient day to day experience for their employees.
Ready to invest in a service and ticketing solution? Congratulations! That’s certainly a matter of celebration. Within companies who invest in a ticketing solution, 86% of service teams note that having a help desk system increases their productivity (HubSpot, 2020). Leveraging help desk software data can save up to 670 working hours per year, reduce the number of phone calls by 10%, and allow 25% of your help desk resources to be available for attention-demanding incident resolution. (HDI, 2015)